We have a couple above us that is either fighting (wrestling), jumping around or throwing furniture and laughing, screaming ALL hours of the day and night. There is only one person above us, no one next door on one side, and one older single quiet lady on the other. So we KNOW It’s them. We stopped by their apt. a couple of times and there was no answer. We made clips of the noise and went to the apt. manager (we have only been here 3 mos) and told them about it. The manager gave them a written warning. Nothing stopped. The mngmt told us they would not to tell them it’s us and told us not to go talk to the neighbors, to just tell the office and call the night time security when we hear it again so a 3rd party can witness it .Don’t know why the clips of the screaming weren’t good enough. But we have called security and they can’t hear anything from the parking lot (most noise is the banging on our ceiling and the screams through our walls)

We complained one more time to the office and the neighbor came down to our apt. to find out if it was us. My roommate told him we have heard them make noise, but haven’t said anything. He asked us to come up and tell them if it happens again and they shook hands.

The last 3 weeks, they have been throwing cig butts and gum on our patio. Now, we have had it. We are going to talk to them ourselves instead of this going through the office crap. Everytime we get up (woken up at 3, 4 5am) to call security again, they quiet down. We can hear them having sex, the bed banging, the screaming. It is so disturbing and NOT peaceful at all.
If they are not home when we go talk to them, I have written a polite letter just asking them to make sure their trash doesn’t get thrown on our balcony. I have everything logged, all the dates/times of the noise and pics of the stuff they threw, etc. It is just that they are lying to the office and without this 3rd party, the office can’t do anything. Should we call the police if it doesn’t get better? We don’t want any problems- but can’t live like this either. I am crossing my fingers that we can just talk to them and this ends. Suggestions?